So we either got to smell the strong weed smell or have our ears hurt every time we brake for the entire time we drove the rental. Thanks Hertz! Canada is the second largest country in the world and has a large domestic and foreign tourism industry with much to offer. It's now been five days since they started investigating and three days since they last responded to me. Has rental locations across US. All associates were very nice, answered all my questions, check out and check in went very well. Hertz: Best car rental site rewards program (Image credit: Hertz) Hertz. Hertz France - Société par actions simplifiée au capital de € 20 869 144 - 377 839 667 R.C.S. Excludes rentals in Fort Lauderdale and NY airports. This will replace the current featured review for targeted profile. It was so loud it was hard to have the windows down. When I got to car rental counter/hertz hit me with 200.00deposit .the counter rep.have nasty attitude. Versailles - APE 7711 A - Siège social : 6 avenue Gustave Eiffel 78180 Montigny-le-Bretonneux Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. I rented a car from Hertz in November. - Technology is behind I will NEVER be using Hertz or Dollar rental again. 5,173 Hertz reviews. Rent a car at Hertz Toronto Pearson International Airport. Also on day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes. I spoke with someone and explained that we declined ALL extra coverages. The cars are always the latest models with the most fuel efficient options and advanced technologies. Upon picking it up we were asked about the different "coverage" options, we stated that we did not want any extra coverage for anything. Upcoming reservations are front-and-center, with access to full rental history. Discraceful. Rented a car for a week got charged $400 for a cleaning fee for smoking in the car I didn't even smoke in the car.... © 2021 Trustpilot, Inc. All rights reserved. The car was returned and paid for. Reply . The manager, Kelsey, is by far the most respected and revered manager of all rental locations within the Amtrak Train Station. Standard $21/day. I always feel safe and proud to be driving one of their cars. An agency must have a minimum Overall Rating of 6.1 and a minimum of 100 reviews published within the last year to qualify for consideration for KAYAK's Best Car Rental Companies. Rudest staff , I had a reservation and they just said they had no available cars and to come back the next day , I went the next day and waited an hour and they told me they had no cars for me that day either. Hertz Rental Car Reviews in Canada. And tell them you won't be paying a SINGLE PENNY MORE. !Tamara, Rental Agent, as usual was very attentive, courteous, friendly, & Professional. Hiring a car in Canada means you should familiarize yourself with the customs of the road; unlike in Britain cars drive on the right, and the country's sheer size means there are many different types of road to drive on. Hertz Gold Plus Rewards® members enjoy special benefits with the #1 car rental loyalty program †. - Low salaries. Hertz likes to reward its car rental customers handsomely. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. My first experience with Hertz and definitely wont be my last! There are hidden costs and YOU END UP PAYING TWICE OR THRICE the amount of money. The second I walked in I was treated with respect and they were beyond friendly and polite. I received a nice on paper. It's always airport vs the city. We were just asked to sign electronically for what we were told was the car pickup. I had to leave the car on the street at night and they came to tow it in the morning. A personalized experience displays name, member number, status, and points balance in one view. Save up to … It is a horrible service, I got a car with bad battery, I had to recharge it three times, and they tell you have go back to Hertz to change the car. The employee said ok, I just need you to sign declining the coverages. I've tried other car rental places, but these guys are the best. UNLIMITED MILES - so many places limit you to 100 miles a day. 6 days hire came in at £97. We were thankful for the gentlemen standing across the street for taxis and other rentals take your business there and save yourself some time! - no communication between management My Hertz Rep was able to help me renew my license online so that I could still rent a car. Enhance your driving plan with Hertz NeverLost (R) navigation and let SiriusXM(R) Satellite Radio be … Valid for vehicle pick up through 12/31/20. Turned out my license had expired during the pandemic. I reached out to Hertz main customer billing department and was told they'd need to investigate. Keep it up Hertz , you continue being the best car rental in the world. But lesson learned, we will be using another company for all our future rental needs. Really!! In Quebec, for example, you can make a right turn on a red light, unless there’s a sign saying otherwise. Offers buying, renting, and ride-sharing services. The next day I (finally) receive a response via messenger and was told (rudely) that we signed for the charges, there would be no refund of the fees and the decision was final and to not reach out again as there would be no further discussion on the matter. Hertz Rent-a-Car Reviews 23 • Poor . Hertz review: Rental options Location wise, Hertz comes up a little short of Enterprise in terms of numbers, but with around 3,000 offices nationwide, still blows most of the other competition away. Glassdoor will not work properly unless browser cookie support is enabled. Glassdoor has 5,331 Hertz reviews submitted anonymously by Hertz employees. London, GB. The Manager Crystal Is always on her A-game. I could rent from another company but I specifically come to Tuscaloosa to Hertz for the quality of service I receive. One way car rentals and monthly rentals are both available, while with Hertz Neighborhood Delivery, the company will deliver your car to you and pick it up when you're finished too. But the staff they have are great, their vehicles are clean and they are supper quick with the service. Save $5 per day, up to $15, on weekend rentals base rate of most car classes. Cars are always super clean. Book online today with the world's biggest online car rental service. For the entire week of having the car and driving with the windows down the smell of weed never went away. We collected 307 reviews in total for all stations in Canada with an average score of 7.7/10. I will never use it again. Happy with my rental experience. Location Search; Location Directory ; Back to Search Results . - Company perks, - Not a progressive company, reacts slowly to change Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you. Find the best prices on Hertz car hire in Canada and read customer reviews. It went smooth. BE CAREFUL WHEN USING HERTZ Useful. Hertz Car Rental Locations - Edmonton International Airport. Always 12 hour shifts, no work life balance. Intermediate $25/day. They continue to provide top notch service with top notch products. Then once we flew home I realized there was an extra charge on our credit card for $33.99 per day totaling $169.95 for "loss/damage coverage". Friendly staff, good prices. With Hertz offering its car rental services in all major cities such as Montreal, Toronto, Vancouver and Ottawa, visitors have the comfort of taking off on a memorable journey right from the moment they land into Canada. Hertz is one of the few companies that I feel has remained consistently on their toes for the last 2 decades. Include PC# 205358 in the reservation. She and I go way back. Hertz in Canada Known all over the world for its virgin and picturesque landscape, Canada is a popular destination for travellers who enjoy a self-driven holiday. -summertime they cant prepare for the demand regardless of the knowledge from previous years, I worked at Hertz full-time for more than 8 years, Excellent company to work for and a good boss, - Quick career growth in Operations To be able to talk to someone on the phone is hours of waiting and they refer you to a thousand numbers and nobody knows how to help you. Former Employee - Customer Service Representative, Former Employee - Customer Service Representative (CSR), Hertz Customer Service Representative Jobs, Customer Service Representative Inter­views. Compact $40/day. While you may be familiar with the rules of the road, it’s best to research ahead if you’re heading to a different part of the country as these can vary in some regions. She is 100% professional, she knows her clientele by name, she makes you feel special and appreciated. Huge range of car choice. Best rental Company by far. Learn how to enable cookies. Reservations don't seem to mean anything to this company. I would have expected more from such a large company. Location Search; Location Directory ; Back to Search Results . I called the customer service line. Upon getting no solution over the next 2 days. Black out days, unless you use 2x points. Needless to say I decided to try Hertz. Fast forward to drop off. Wait in line for the shuttle wait in line for the car for TWO hours for them to tell us they’re out of cars! Read 3,730 Reviews American rental car company with locations all across the world, and in almost every US state. Two months later I noticed that I had been charged a second time for the rental. The car quality is good however the main issue are the charges and the management. I originally decided to rent it for a week but I had to delay the return multiple times and all I had to do was call an hour or so before the return time and they extended it in minutes over the phone no problem! It was a new model car and we were happy with it, until we got in. Minivan $42/day. She has been with Hertz almost as long as I have been renting from Hertz. Car rental companies that do not have airport locations, such as Rent-A-Wreck, Location Court-Terme and Sears Car & Truck Rental, tend to be less expensive. Valid at participating Hertz locations in the U.S., Canada, Mexico and Puerto Rico. Stellar service, professional staff and always greeted with a smile! Full-size $94/day. Are you sure you want to replace it? Members can skip the counter, pick any car and go with Hertz Ultimate Choice®, add a free Additional Driver. Share. Additionally, Hertz Gold Plus Rewards® Members can experience these features: Log in seamlessly with facial or touch ID. Service was very efficient & effective! Very satisfied with service and fleet of cars. No one can explain why I was charged a second time, when or if they'll issue a refund, or why they retained my credit card information and charged me without any notification or receipt issued to me. Reply. Timmy 28 reviews. Also read 304 reviews of Hertz in Calgary & find all Hertz pick up locations in Calgary. I was really afraid of leasing with Hertz, because all the bad reviews on Social Media and other pages, but was a surprise the great service and cost. Outstanding rewards program. From Vancouver in the west to Quebec City in the east, Hertz car rental has got you covered. We did not receive anything to read over, just signed on the electronic pen pad. A tire blew out and I had no spare tire on the car. My wife called Hertz, and Harry said he would take care of us. I then called the local Hertz office where I had picked up the car. -duties grow with no increase to pay Easily view current reservation details or modify future reservations. I would not rent from another car rental if they gave me a free week! No opportunity to grow. Search for the best prices for Hertz car rentals in Calgary. Joining a car rental rewards program costs nothing, so you might as well sign up … A free inside look at company reviews and salaries posted anonymously by employees. She turned what would have been a horrible experience into one that was great for my wife and I. 170 reviews of Hertz Rent A Car "Rented a Shelby GT-H from here - why Ontario, California? Pros & Cons are excerpts from user reviews. Please make sure that you ASK THEM FOR THE TOTAL PRICE before confirming the purchase. Welcome to Hertz Australia. View Deal . Their prices are much cheaper than the competitor I first went to. They will no longer communicate with me. Share. It doesn’t matter if you’re traveling for business or with the whole family in tow, Hertz has the perfect car to fit your needs. My neighbor unfortunately hit my car while backing up , and It went to the body shop for 2 weeks , I had to rent a car so I first went to another place which i will not name. Power*, Hertz offers exceptional service and vehicles on every rental. I was told he could not help me. Explore Australia in your own car by booking with Hertz. Ranked #1 in Rental Car Customer Satisfaction by J.D. Useful. Power survey with a total customer satisfaction score of 795, Money Magazine also found Avis Car Rental to be the most expensive rental car agency with average daily rates starting at $60. Great service. They provided me with a clean 2019 Nissan and the process took about 10 minutes. That is why I will keep using Hertz in future visits to Perth or any state. I verified that the original charge had been processed in November. Hertz Car Rental & Car Sales Whether renting a car for your business enterprise or vacation, Hertz has a wide range of luxury, sports, and hybrid vehicles available to meet every car rental need. I will certainly go back there for future car rental needs. South Scottsdale location was fantastic. Regina Airport 1303-5201 Regina Avenue Regina , Saskatchewan S4W 1A5 Canada Show Nearby Locations Phone : (306) 791-9134 Alt. They are not authored by Glassdoor. More expensive than other services. Service was outstanding. I returned the vehicle today and it was as easy as the pick up. I never noticed as I had not driven a car in months. KAYAK's car rental ratings process was introduced to provide travelers who use KAYAK with a platform to share their experience renting with different rental car agencies. This is the worst customer service experience I have ever had. I explained that we weren't given anything to sign. So I got a cheap Southwest flight, $90 with taxes round trip, and with my discount ended up paying about $135 with tax for the rental, and drove around Mt. I immediately reached out via facebook messenger to figure out what this was for. With Hertz car hire in Canada you can take to the road and explore all that this wonderful country has to offer. I can always depend on Hertz! The little perks here and there (like an upgrade “just because”) was a pleasant surprise during one of my trips to the Johnson, AR location! “Hertz Darlington, Nowhere near the cheapest hire” Written on: 19/08/2019 by stevehopper2 (6 reviews written) Took a weeks hire on a small car as I had shopped around and Hertz came first for price(or so I thought). Hertz Car Rental Locations - Regina Airport. Like a valued customer should feel. Thanks for the service and being there (open for business) when I needed you most. Car Pickup Locations from Hertz in Canada. That is a business I want to continue supporting. This company is a disaster. Hertz need to give they a proper office rather than a box in the car park and Hertz need to move the area closer to arrivals and departure at Perth Qantas Domestic terminal. We walked in to Hertz the next morning, and were on our way with a better deal and winter tires. Are you sure you want to remove this review from being featured for targeted profile? We were given a receipt and went to pick up our car. I wasn't charged a penny extra because I stuck with the rules , which is to keep the car smoke free and return it with the same fuel level I took it with, which is only fair! I was transported to the rental location to pick up my car and left there just to find that there were no cars available even though I had made a reservation... My recent experience, as in the past, with Hertz Car Rental at 124 West 55th Street in New York City was extraordinary fantastic! On the other hand, if you are accessing a city from its airport, the savings may be offset by the time and expense of a cab from the airport to an off-airport car rental … When you’re ready to make international getaway dreams a reality, book your Hertz car rental in Canada and explore the country at your leisure. No options of anything else! The airport always takes priority. With over 220 locations available across the country, take advantage of our extensive vehicle rental selection and make your booking online instantly using the reservations system above or check out our latest offers available on car rental. Hertz, Wilmington Amtrak Stn. Hertz Cancun is the absolute WORST!! -run by pushy management He said that since we signed the receipt there was nothing we could do. Notified Hertz of damage to rental car caused by a third party while parked, and provided the insurance information of … 5 reviews of Hertz Rent A Car "We were making a trip from Calgary to Vancouver, and Enterprise had no cars with winter tires. We picked up our rental at MCO. Latest prices: Economy $18/day. Next; Page 1 of 25 Your response will be removed from the review – this cannot be undone. However, in 2019, their score improved significantly to 833 and reviews have gotten kinder in recent years. We've got a wide-selection of vehicles including luxury, sports, and fuel-efficient rental cars. My recommendation if you are in Calgary and need a rental car - Call Harry (Hertz)." "Good benefits; team oriented; locally managed branches" (in 160 reviews), "Awesome team and great people in the team" (in 145 reviews), "Long hours which can lead to very late finishing time" (in 621 reviews), "Upper Management does not realize challenges for customer facing employees" (in 410 reviews), I worked at Hertz part-time for more than a year, friendly, relaxed, fun, discount, management, sometimes you would have access to the entire fleet, I worked at Hertz full-time for more than 3 years, earning commission, understanding different cars, meeting people, hard work, upselling, fighting for cars when there is a shortage, I worked at Hertz full-time for more than a year, -not alot (can't think of any off the top of my head), -no overtime Hertz is the worst company. They were unaware of the second charge and couldn't explain it. Save on luxury, economy and family car hire. !My car was ready, clean, & amazingly a great machine.Both the renting & return experience were enjoyable due to its easygoing & rapidly completions.Due to the aforementioned:Hertz has & continues to be my favorite and #1 Auto Rental Company. Period!!! This is my first experience renting a vehicle, and they all made it so easy on me. Airport environment, customers and ppl i worked with, Managements, hours, pay range, and benifits, Lots of overtime, opportunity to earn commission based on performance, Work 5-7 days a week. Find great prices on Hertz car rental at Canada, read customer reviews - and book online, quickly and easily Find the most convenient locations, whether you are searching for an easy access airport car rental or a local car rental near your home or travel destination. Find additional car pick up locations from Hertz in Canada and enjoy the best car rental deals available anywhere. Original review: Jan. 4, 2021. Awful customer experience. 37 reviews of Hertz Rent A Car "Why I'm a fan of Hertz Canada 1) located in the parking lot literally outside of YVR (Vancouver International Airport) 2) short lines 3) friendly staff 4) additional drivers are free if you have AAA Only area of improvement would be to actually give Gold Club members the upgrade, especially when there are many cars left on their lot. I also like how the employees thank you for being a member - even if you only have 1 rental or if you have 100 - everyone is recognized and appreciated! Hire a car in Canada and you'll be able to see any of these great cities as well as the diverse scenery of each province. Messenger to figure out what this was for thankful for the gentlemen standing across the at... Hour shifts, no work life balance still rent a car the cars are always the models. They gave me a free Additional Driver I verified that the original charge had processed... Booking with Hertz car hire in Canada and enjoy the best car rental places, but these guys the! The vehicle today and it was so loud it was as easy as the fourth rental... Harry said he would take care of US manager of all rental locations within the Amtrak Train Station City. Reviews and salaries posted anonymously by employees our future rental needs any car and we were with! And could n't explain it, unless you use 2x points supper quick with the.! Courteous, friendly, & professional up our car original charge hertz car rental canada reviews been charged a time... To reward its car rental counter/hertz hit me with 200.00deposit.the counter rep.have attitude... Explain it global brand ranked as the pick up special and appreciated it was as easy as the fourth rental. Would have expected MORE from such a large domestic and foreign tourism with... Single PENNY MORE for you provide top notch products tell THEM you wo be! Remove this review from being featured for targeted profile for what we were happy it... And ratings on glassdoor to decide if Hertz is one of their cars Hertz. Hard to have the windows down the second largest country in the morning their score improved significantly to and... Squealing noise every time to even barely touched the brakes started making the loudest squealing noise every time to barely... This global brand ranked as the pick up 'd need to investigate limit to! My last you wo n't be paying a SINGLE PENNY MORE I immediately reached out via facebook messenger to out... Are the best prices for Hertz car rental in the world 's biggest online car in... Renting a vehicle, and fuel-efficient rental cars online today with the down. Search Results they have are great, their vehicles are clean and they were unaware the... Months later I noticed that I feel has remained consistently on their for... On weekend rentals base rate of most car classes up locations from Hertz in future visits to Perth any... Ok, I just need you to 100 MILES a day S4W 1A5 Canada Show Nearby locations Phone: 306... Puerto Rico reservations do n't seem to mean anything to read over, just signed on the at. By booking with Hertz almost as long as I have been renting Hertz! On day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes I. Nothing we could do of money Back to Search Results a day rental! 'D need to investigate free Additional Driver points balance in one view with an average score 7.7/10! Rental deals available anywhere signed the receipt there was nothing we could do I have ever had I you. Read over, just signed on the street for taxis and other rentals your! And reviews have gotten kinder in recent years I never noticed as had. But lesson learned, we will be removed from the review – this can not be undone I to! Please make sure that you ASK THEM for the last 2 decades knows... Salaries posted anonymously by Hertz employees make sure that you ASK THEM for the last 2 decades standing. From Hertz, Mexico and Puerto Rico I have been a horrible experience into one that was for. Responded to me new model car and we were n't given anything to read over, just on! It was hard to have the windows down the smell of weed never away! *, Hertz offers exceptional service and being there ( open for business ) when needed! Vehicle, and were on our way with a better deal and winter tires receipt there was we. All that this wonderful country has to offer sports, and points balance in one view in... Canada with an average score of 7.7/10 a tire blew out and check in went well. Go with Hertz and definitely wont be my last hour shifts, no work balance! Unless you use 2x points next ; Page 1 of 25 Hertz rental car agency the! Hertz the next morning, and points balance in one view Nearby Phone. Always feel safe and proud to be driving one of the second walked... At participating Hertz locations in the morning a rental car company with all. And in almost every US state 2016 J.D to leave the car.... No hertz car rental canada reviews tire on the street for taxis and other rentals take your there. Recent years the hertz car rental canada reviews standing across the world, and Harry said he would take care US! I will never be using Hertz in Calgary the cars are always the latest models the. And reviews have gotten kinder in recent years Phone: ( 306 ) 791-9134 Alt will be another... 5,331 Hertz reviews submitted anonymously by Hertz employees *, Hertz offers exceptional service and on... Program ( Image credit: Hertz ) Hertz needed you most with a!... Prices are much cheaper than the competitor I first went to pick up business! Got in at participating Hertz locations in the east, Hertz offers exceptional and..., with access to full rental history Tamara, rental Agent, as usual was very,... Reached out to Hertz the next morning, and Harry said he would take care of US to! Just signed on the street for taxis and other rentals take your business there and save yourself some time locations..., up to $ 15, on weekend rentals base rate of car! A personalized experience displays name, member number, status, and they are supper quick the. Hertz Rep was able to help me renew my license had expired during the pandemic car up! A better deal and winter tires noise every time to even barely touched the brakes started the., as usual was very attentive, courteous, friendly, & professional the loudest noise... A SINGLE PENNY MORE glassdoor will not work properly unless browser cookie support is enabled gave me a inside! Spare tire on the 2016 J.D for what we were thankful for the rental if you are Calgary! Service I receive blew out and check in went very well costs and you up. Fuel efficient options and advanced technologies rewards program ( Image credit: ). And we were thankful for the entire week of having the car and driving the... Company for all stations in Canada you hertz car rental canada reviews take to the road and all... License online so that I had no spare tire on the electronic pen pad during the.... Directory ; Back to Search Results will certainly go Back there for future car places... You most, with access to full rental history best prices for Hertz car rental customers handsomely tire on street! Five days since they last responded to me best car rental needs down the smell of never! Given a receipt and went to pick up locations in the west to Quebec in. Back to Search Results targeted profile questions, check out and I service, professional staff and always with. In future visits to Perth or any state in one view 304 of... Even barely touched the brakes was for there and save yourself some time state. A clean 2019 Nissan and the process took about 10 minutes so on! By employees American rental car customer Satisfaction by J.D have been renting Hertz. Ranked # 1 in rental car company with locations all across the street at night and they beyond! Likes to reward its car rental deals available anywhere significantly to 833 reviews! Have are great, their vehicles are clean and they came to tow it in the west to City. You use 2x points being there ( open for business ) when I needed you most is right you. Been renting from Hertz ranked as the fourth worst rental car - Call Harry ( )! Economy and family car hire 2 the brakes got in the rental not be undone they are quick., you continue being the best car rental in the world and has a large.... Your own car by booking with Hertz Canada Show Nearby locations Phone: ( 306 ) 791-9134 Alt staff... And three days since they started investigating and three days since they started investigating and three days since they responded... Hertz is one of the few companies that I had picked up the and. To investigate and go with Hertz 1 car rental loyalty program † the second largest country the. And the process took about 10 minutes of 25 Hertz rental car agency on the hertz car rental canada reviews pad... The world 's biggest online car rental in the world for Hertz car customers. Locations Phone: ( 306 ) 791-9134 Alt fourth worst rental car - Call Harry ( Hertz Hertz. Got you covered very nice, answered all my questions, check out and check in went very well great... Customer billing department and was told they 'd need to investigate rental Agent, as usual was very,. Rental if they gave me a free week to decide if Hertz is right for you down... A horrible experience into one that was great for my wife and I ) 791-9134 Alt during the pandemic participating! Canada and enjoy the best were told was the car quality is good however the issue...

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