Review #2375085 is a subjective opinion of poster. I called for some adjustments. I never had a problem like this before and it seems like no one wants to help. One being that that location has had a lot of people quit recently... still not sure how that had anything to do with my situation. 2. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. COVID update: Aspen Dental has updated their hours and services. Implants mimic your real teeth. I could go on and on. I went in to have my lower partial replaced. I have already paid... First of all they do not cover there Warrenty with the dentures. They don't care if you are satisfied or not. Review #2346567 is a subjective opinion of poster. ", "Do NOT believe the commercials, they are only money hungry". All rights reserved. Nobody answers or returns my message. Initial Aspen Dental complaints should be directed to their team directly. Thanks for your time if you read this. Find 6 listings related to Aspen Dental Complaints in Columbus on YP.com. She finally sends them. If you have a dental emergency, call us at 1-855-978-1628. 1,607 reviews from Aspen Dental employees about Aspen Dental culture, salaries, benefits, work-life balance, management, job security, and more. They required half down and balance paid after procedure was completed. Eventually a woman came to take me for x-rays, then back to chair and finally to room. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. You wanted cheap. Discuss the issues you have had with Aspen Dental and work with their customer service team to find a resolution. You going to believe shysters who advertise on TV when you are looking for your next dentist, or have you learned your lesson? I finally go to my next appointment and I pay in full the $3017. After 15 minutes I hang up... to finish getting ready to leave. Anyone should have money saved up in case of emergencies. No dentist who has to advertise on TV to get patients is any good. Review #2370761 is a subjective opinion of poster. I am not satisfied, I'm tired of the run around of being told last minute I have to have a consult before the procedure to be sedated. When the dentist returned, she gave me another shot in the mouth. Dentist. When I went back and got the permanent one done, it never fit. If a patient is in good dental health, why have to pay you for an exam to get a simple 6 month cleaning???????? I am complaining about services and over charging for work not needed. I called to make appointment for liner for dentures Was told warranty was no longer valid.! Go to an old hand at it next time, instead of a scummy corporate clinic staffed with recent grads. 1841-D Belle Isle Blvd. I have been dealing with getting partials since Jan 13 2020 and still are unable to wear the temporary partials but still need to pay for them. Also deep tissue cleaning was done when not needed an I was charged $1000.00 For it. i paid 13, 000.00 up front and my insurance paid them 1700.00 to remove her teeth and have have dentures put in. (In a briefer time than it took them to give me a bill). I went in for a cleaning... Aspen dental never filed my claim with my insurance. Many times after an extraction a bone chip surfaces. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. complaining to dentist about mouth pain. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. Sounds like they were short revenue to make bonus that month and needed to conjure up some unpaid balance to make the cut. Its headquarters is in DeWitt, New York.. Had to go to provider in another city as I was out of town. Up to this point I have zero returned phone calls and not one time have I even talked to anyone about what to expect before or after my procedure... that I was getting out to sleep for. The New York attorney general announced June 18 a settlement with Aspen Dental Management Inc. that requires the company to pay a $450,000 penalty, remove itself from any clinical decisions within its practices, not split patients' fees with the clinics and make it clear to consumers that the management company is not a provider of dental services. Received the same bill again and now they have informed me it is pass due. A$pen is the biggest rip-off around. After her first numbing shot my pain was a 13!!! It's not a high class dental office and should be trying to help those who cannot afford the more privately owned offices. I M antibiotics were administered without proper need I was told by insurance company that it was not covered because my husband did not need it because pockets did not show abscess. … User's recommendation: Go to a local, family provider. During the COVID-19 pandemic, we’re equally committed to protecting the wellbeing of our teams and doing our part to minimize the spread of the virus in the communities we serve. COVID update: Aspen Dental has updated their hours and services. I have had fillings fixed on my upper right molars. That is why normal dentists convince patients to save teeth. What is your complaint? For more information about PissedConsumer check out our I was quoted and paid around $700. Whatever you do, don't go back to ANY corporate chain clinic for your permanent partials. I had to run to the bathroom to throw up. Just called to schedule appt for a simple 6 month cleaning....they will not see you until they do a complete exam at $$$$, THEN you can schedule cleaning. I needed root canal for a tooth under a crown at your Port Orange Florida clinic and after settling on a fixed price I made sure this price was complete and was assured other than a crown or post breakdown. If you borrow money from the loan sharks A$pen recommends, you owe THEM the money. Only the biggest losers work for a gyp joint like Aspen. I have to use adhesive every time I get done eating to keep them it. They even produced a document they claimed I signed that I do not recall signing. Won't work out any payment plans unless you have great credit! No dentist at my appointment Never go to Aspen, full refund for all services performed and my time pain and suf. © 2004-2021 ComplaintsBoard.com. Aspen Dental ranks 74 of 378 in Dentistry category. No wonder why most of us folks out here have no teeth to enjoy life unless your rich or have great insurance! For my first visit they did numerous X-rays and I spent most of my time with the hygienist and seen the dentist for maybe 2 minutes. Review #2375134 is a subjective opinion of poster. Oklahoma City, OK 73118 (405) 416-1810. Never got the medicine for the abscessed tooth and now I also have a broken bridge. He floats from office to office. They put me on hold. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. They then acted as if all was well. SO WENT AHEAD WITH THE DOCTORS... Is fatal they are not sufficient they trick you they do not do good work they are thieve.thats what they are. We still have 3 more years on the warranty and they do not honor it! But he said Aspen Dental … The girl who waited on me was not nice. I tried, I went to their office after no receiving a call back from them. Very Pissed Customer. Aspen Dental does not accept medicaid, which to me is wrong. The dentists at each of our offices possess a thorough knowledge of dental and denture procedures. BTW, I replace teeth with implants and implant crowns all the time and it costs way less than $7000. I wouldn't recommend Aspen Dental to anyone. Aspen Dental is not the quality low cost healthcare I was naive to believe. You can find contact details for Aspen Dental above. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Consumer complaints and reviews about Aspen Dental: Barbara L Rice Send email : Nov 19, 2020 Staff. I ask for an itemized list of the charges. Aspen Dental is scheduling appointments according to ADA, state, and local guidance. Aspen Dental Billing Issues . They didn't. Poor service. it has been a nightmare !!! Changed for more expensive dentures than got. When the dentist came in for my appointment, he priced to deaden my lower gums. The price level of this organization is high according to consumer reviews. Aspen Dental I had an appt at the Hixson TN location on 01.09.21. I spoke to the front desk PRIOR and advised I needed an annual cleaning and exam. We are processing your message. Someone from corporate needs to reach out to me at snowharley57@***.com You need to make t his right! Went over any and all work that needed to be done.Consulted with their finance department. I don't remember anyone giving their name. My complaint is slow is coming. Hope you go looking for an honest, independent dentist next time. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Aspen is about the worst place I know to go and have crowns done. He pile the upper teeth and put in the temporary denture. I'm so disgusted. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. Fontana acknowledges that the company counted 1,000 complaints posted from 2006 to 2010. User's recommendation: Do NOT believe the commercials, they are only money hungry. There is not enough information available to create the chart. They get the cheapest lab work they can from China. on the 19th, I went back to the office they did an adjustment on my lowers but I still couldn't wear them. I received my new dentures Sept.30,2020. Was told they need 60% up front and the rest when it's done. I... On November 23/20 I had a bridge placed approximately 3pm. Making good partials is a real art, and much harder than you imagine. DISATIFIED DENTAL WORK. I am really upset with your office in Clarksville, IN and in particular Tiffany. Review #2382228 is a subjective opinion of poster. Wife had root canal done in June 2020, prior to scheduling procedure she was told total cost was $444.00. Talked about implant for area missing, and cleaning, checking out "WOW" Just to have this done 7,0000 plus! And comparing the one from the initial financial consult to the new one... it's outrageous. User's recommendation: Do not go to Aspen Dental. It will go to court otherwise. Our team regularly receives offers to remove consumer reviews for money. See reviews, photos, directions, phone numbers and more for Aspen Dental Complaints locations in Mechanicsburg, PA. One person was nice. Plus the teeth are prone to fall out. Review #2357661 is a subjective opinion of poster. Ill pay them and never use them again. I dont know how they did it but I was cheated. One would think Aspen Dental would have cleaned up their act after it was one of the chain clinics featured on FRONTLINE’s Dollars and Dentist in 2012. Cast metal partials are VERY complicated and demanding to construct well. They have a money back guarantee on the dentures, I want my money back. Took them a year and a half to try and make my dentures still not right they keep doing the same thing everytime I go in instead of listening to the complaint they are not addressing the problem I walked out when the dentist would not even listen to me or check to see what they were going to have to do to make them right going to have to go to another dentist to see if he can salvage these. Use this … Eventually Dr. came in, not fun at all. I call the next day and they put me on hold for 22 minutes and then answer the phone and immediately hang up on me. The staff and Doctor were very professional and friendly. I would like to be a part of the class action lawsuit against Aspen Dental. What happened? On the 12th, I was in so much pain I was told by phone not to wear the lower dentures. I explained that I did not... October 10th I had 8 extractions and was given my upper and lower dentures. During the COVID-19 pandemic, we’re equally committed to protecting the wellbeing of our teams and doing our part to minimize the spread of the virus in the communities we serve. Initial Aspen Dental complaints should be directed to their team directly. My dentist was Dr M. He calmed my nerves and was gentle, efficient and did a great job. I had to suffer with a sore mouth this long. Part of post-op care is to remove these AT NO CHARGE. Aspen Dental. Pulled the wrong tooth, even after an X-ray. Aspen Dental - Don’t go there. But they do finally call me one hour before my appointment to tell me o have to bring an additional $1000 with me to pay before my procedure. My thought is....this is a "corporate dental office" staffed by dentists who cannot afford to run their own office, therefore, getting sub-standard care. So I call them. No consideration about tender mouth. 314 reviews of Aspen Dental from East Peoria, IL Went to East Peoria Aspen Dental today. Original review: Jan. 13, 2021. November 3 2020 saying my bill is over due .I am still sending my payments in but they are saying they are late because they won't changed my billing date because of the way I get paid I tried talking to staff at the office here in Augusta Georgia but they keep giving me numbers and I don't get any answers back .I don't think this is right its not like I'm not sending any money. Not a word about what to do or not to do before or after. Can't keep it dry. I ask what the additional charge is for and they have no idea. Warning. Address: 281 Sanders Creek Parkway East Syracuse, NY 13057-1307 USA Email: [email protected] Corporate Phone Number: 1-315-454-6000 Fax Number: 1-315-454-6010 Customer Service Number: 1-866-273-8606 for cleaning and rebase. No dentists lends money to patients with bad credit. Then they told me they couldnt rebase partials and I would have to have a new partial at no extra cost. Same thing, never even one returned phone call. They reschedule me for 6 days later. Review #2356544 is a subjective opinion of poster. Expect to pay $1500-$1900 each for a good one. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. This is not a way to run a business, plus I emailed the local office asking to talk to someone in corporate or the person in charge of the office and no replies to my email. Aspen Dental Products and Services Reviews. Pissed Consumer © 2021 All Rights Reserved, You Are About to Contact PissedConsumer.com. I AM BEYOND UPSET WITH ASPEN DENTAL! Could not get an appointment for 4 weeks Oct. 20. Details. I asked what he was doing, and he said preparing to pull your teeth. NEVER go to any health care professionals advertising on TV. We paid the total amount ($444.00) and then received a bill for additional $266.00 in July. At Aspen Dental, we’re driven by a simple purpose: Helping patients get the care they need, today. This office has an F on BBB. I have attempted several times to explain the look I was going for to no avail. I am very upset with what happened in the office in Bloomingdale IL. I am very displeased with the entire experience. Review #552902 is a subjective opinion of poster. No businessman with any sense lends money to people with bad credit. Review #2372234 is a subjective opinion of poster. My pain was about an 8. Went in to have a tooth pulled. When I came to pick the up, I was charged another $260. Review #2371478 is a subjective opinion of poster. I ask again about my antibiotics and they told me right there that they were taking care of it. User's recommendation: Good luck on having a future with teeth and a smile! They eventually call me back and tell me that it was actually $2000 that I owe but still couldn't tell me why besides it was a "coding error". We didn't hear anything until 10:40, when we asked. The new bill indicated charges for procedures I was never having done. I wasn't too worried about it bc I was going to be having the taken off during the next appointment. More importantly, they help keep your mouth healthy for years to come. I am 74 years old so I have seen a lot of dentist, I have only had one other dentist as good as Dr. Gonzales and his assistant. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. Aspen Dental dentists are skilled clinicians trained at some of the nation's most prestigious dental schools. I received a collection notice from computer credit from aspen dental on 1841-D Belle Isle Blvd. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You are right about one thing. 6 months later they claim that it is her fault that she has bone spurs on her gums now and in need of yet another surgery ! You made a mistake letting your teeth decay. Review #2330624 is a subjective opinion of poster. Recent recommendations regarding this business are as follows: "Do not go there! After getting two crowns, at a very high price, one fell off. Do not get treatment here - take the time to make a few more phone calls to get out of pocket pricing and read reviews. Called the Hanover Pa office and they informed me that they would take care of it. Contact Information. Aspen dental did my daughters teeth almost a year ago. I was charged for a electric tooth brush that I was never told about it and or it would be charged to me. Review #2371992 is a subjective opinion of poster. Teeth fell out 4 times. Again, never got the prescription to the pharmacy and couldn't get anyone to return a phone call. Aspen Dental Appointment Guidelines. They say I have to pay it before my appointment... which is fifteen minutes from this phone call. ", "Stay away. So I call back and am immediately sent to a message line. Review #2367232 is a subjective opinion of poster. For more information about the relationship between Aspen Dental Management, Inc. and the branded dental practices click here. Refund Request Aspen Dental Complaints . The running of dental modus operandi is very exacting, although the contentions provided specify manifold aspects of Aspen Dental issues. Aspen Dental Corporate Office Headquarters HQ Aspen Dental Management, Inc. Review #2375740 is a subjective opinion of poster. Will still be sent to collections. The office manager finally calls me later that day to give me more excuses. The algorithm is subject to change in future. Still a no. You don't want a made-in-China one by these *** corporate clinics. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. So we got stuck with the whole bill. In Oct I went in for initial consult. I am sitting in the dentist chair when they tell me the oral surgeon, who was supposed to be doing my procedure isn't even there that day. Somebody has to pay for the expensive TV ads, and that would be suckers like you. I call several other times over the next week or two. Find 11 listings related to Aspen Dental Complaints in Mechanicsburg on YP.com. I would never had agreed to $1000.00 from an add that stated $349.00. August and September and both time I called the Hanover office and was again informed it would be taken care of. This Fort Smith office should be closed. We arrived at 9:40 am. 16 reviews of Aspen Dental "I have not been to the dentist in many years and suffer from dental phobia. I will find another dentist and a second opinion. If you wish that your prior post be removed, submit a notarized letter, I would say there are no pros but they are great swindlers. I leave another message asking about my antibiotics I was supposed to have already started... never get a call back.